Shipping Policy

Shipping Policy

At DLEYSE, operated by Langenyuegou (Chengdu) Technology Co., Ltd., we are committed to providing fast, reliable, and secure shipping for all orders placed on www.dleyse.com.

Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation
• Orders are not processed on weekends or public holidays
• During peak seasons, processing times may be slightly extended

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times after dispatch:

• United States: 7–15 business days
• United Kingdom & Europe: 7–15 business days
• Australia & New Zealand: 7–12 business days
• Other countries: 10–20 business days

Delivery times are estimates and may vary due to customs processing or local courier delays.

Shipping Fees

Shipping fees (if applicable) will be calculated and displayed at checkout.

From time to time, we may offer promotional free shipping, which will be clearly stated on our website.

Order Tracking

Once your order is shipped, you will receive a tracking number via email:

Email: [email protected]

You can use this tracking number to monitor your shipment status online.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees depending on the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

If you notice an error, please contact us immediately:

Email: [email protected]

Lost or Delayed Packages

If your order is significantly delayed or appears to be lost, please contact us. We will assist in investigating the issue with the shipping carrier.

Contact Us

If you have any questions regarding shipping, please contact:

Email: [email protected]
Website: www.dleyse.com

Company Information

Langenyuegou (Chengdu) Technology Co., Ltd.
Room 1406, Block B, Junxin Building, Jinniu District, Chengdu, Sichuan Province, China